Last updated: 26 June 2026
1. Data Controller
Tralubindo Lighting Oy, Design District, Helsinki 00150, Finland. Email: [email protected]. Business ID: FI29847561.
2. Personal Data We Collect
- Order data: name, delivery address, email, phone, payment reference (processed by our payment provider; we do not store card numbers).
- Contact data: name, email, message content when you use our contact form.
- Technical data: IP address, browser type, pages visited — only with your cookie consent for analytics.
3. Legal Basis for Processing
- Contract (Art. 6(1)(b)): processing orders and delivering products.
- Consent (Art. 6(1)(a)): marketing emails and non-essential cookies.
- Legitimate interest (Art. 6(1)(f)): fraud prevention and website security.
- Legal obligation (Art. 6(1)(c)): tax and accounting records (retained 6 years).
4. Your Rights Under GDPR
You have the right to access, rectify, erase, restrict, or port your personal data, and to object to processing. You may withdraw consent at any time without affecting prior lawful processing. To exercise your rights, email [email protected]. We respond within 30 days.
You may lodge a complaint with the Finnish Office of the Data Protection Ombudsman (tietosuoja.fi).
5. Data Retention
Order records: 6 years (legal requirement). Contact enquiries: 12 months. Analytics data: 26 months (if consented). Cookie consent records: 12 months.
6. Data Processors & Transfers
We use EU-based hosting and payment processors bound by GDPR data processing agreements. We do not transfer personal data outside the European Economic Area.
7. Cookies
See our Cookie Policy for details on essential and optional cookies, and how to manage consent.
8. Security
We use TLS encryption, access controls, and regular security reviews to protect your data.