Are all prices in EUR?
Yes. Every price on tralubindo.top is shown in euros (EUR) and includes Finnish VAT (24%) for EU consumers. Your invoice will always display the total in EUR.
Do you ship outside Finland?
We ship to all EU member states. Standard delivery is €9.90; orders over €150 qualify for free shipping. See our Shipping page for full details.
What voltage are your luminaires?
All products are designed for 230V / 50Hz EU electrical systems. Plugs and wiring comply with CE marking requirements.
What is the warranty period?
Every luminaire carries a minimum 2-year manufacturer warranty under EU consumer law. LED modules are rated for 25,000+ hours.
Can I return a product?
EU customers have a 14-day right of withdrawal on unused items in original packaging. Return shipping from outside Finland is at the customer's expense unless the product is defective.
How do you handle my personal data (GDPR)?
We collect only data necessary to process orders and respond to enquiries. You may request access, correction, or deletion at any time. Read our Privacy Policy and Cookie Policy.
Do I need an electrician to install fixtures?
Hard-wired wall and ceiling fixtures should be installed by a qualified electrician. Plug-in floor lamps require no professional installation.
Can I get lighting advice before buying?
Absolutely. Email [email protected] or use our contact form. Our Helsinki team provides free room-planning guidance.